Lollo & Bernie Coach
On-site · Stockholm, Stockholm, Sweden
Job Summary
Coach responsible for maintaining quality across Lollo & Bernie Clubs and Teen concepts at hotels; provide operational support, coaching, training, and administrative tasks; collaborate with Product Manager Children & Teen and hotel concepts; travel regularly to visit hotels, follow up on operations, and coach teams on site; follow up on guest feedback (CSQ and NPS) and contribute to ensuring actions are implemented; plan and deliver Lollo & Bernie/Teen Training and Leadership Trainings; manage inventory, ordering, and coordination ahead of the season; use Teams and platforms such as Frontify, Simply Book, PlayIpp, and Umbraco to ensure guidelines and materials are followed.
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