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APM TerminalsPosted 1 month ago

Logistics Operations Support

$45,760–$52,000 year

On-siteAurora, Colorado, United States

Full TimeEnterprise

Job Summary

Monitor and maintain assigned drivers while resolving billing issues and tracking driver ATDs. Process, research, and track returns and missing PODs, then assist with customer service inquiries and high-volume data entry. Review and quote new shipments, routing outbound deliveries, and communicate with corporate personnel as needed. Perform clerical administrative duties in a professional office setting, multitasking in a high-paced environment. Monday through Friday, 8:00 am to 5:00 pm, with a starting pay range of $22-$25 per hour.

Required Qualifications

  • 1+ years transportation routing/dispatching in logistics
  • 1+ years of customer service experience
  • Experience with customer service or operations support
  • Excellent computer and communication skills
  • Detail Oriented
  • Able to multitask in a high-paced environment
  • Strong verbal and technical written communication
  • Highly organized and detail-oriented
  • Proficient in Microsoft Office Suite
  • Able to type 35+ wpm minimum
  • Comfortable multi-tasking and prioritizing tasks without guidance
  • Excellent time management
  • Ability to work under pressure
  • This is a clerical administrative position in a professional office setting
  • The employee is frequently required to sit
  • Occasionally stand, walk, use hands, stoop, bend and reach
  • Extensive use of a phone and a PC is required

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