Lodge Food & Beverage Administrative Assistant
On-siteSunriver, Oregon, United States
Job Summary
Provide general administrative support to Food & Beverage and Culinary Management outlets. Answer phone calls when hosts are unavailable, book bands and musicians for performances, and contract special events including private dining. Coordinate with Sales and Conventions teams to ensure group event execution, update bookings in Delphi, 7Shifts, and RESY, and organize event menus. Process payroll, manage time corrections in UKG, and handle expense reports through Birchstreet. Maintain associate compliance records, order office supplies, and assist with onboarding paperwork. Attend weekly resume meetings and bi-monthly team meetings while reporting repairs via SMS work orders.
Required Qualifications
- High school diploma or equivalent
- At least one year Food & Beverage experience
- At least one year of customer service experience
- Prior cash handling experience
- Must be a United States citizen or possess a valid work permit
- Must be at least 21 years of age
- Must have valid driver's license and meet resort driving standards
- Must be able to read, write and speak English
- Must have excellent basic math skills
- Must possess valid OLCC card upon hire
- Must possess valid Food Handler's card upon hire
- Must have excellent computer skills
- Must have strong working knowledge of Microsoft Office programs
- Must have excellent phone etiquette
- Must be able to work well under pressure
- Must be able to accurately follow instructions, both verbally and written
- Must be highly detailed orientated
- Must be able to work in a fast paced environment
- Must have excellent listening skills
- Must possess excellent communication skills
- Must be professional in appearance and demeanor
- Must always ensure a teamwork environment
- Ability to work a flexible schedule that may include evenings, weekends and holidays
- Must have the ability to deal effectively and interact well with the guests and associates
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- Must be able to stand and walk throughout the shift
- Must be able to remain seated for multiple hours
- Must be able to occasionally lift and carry up to 25 lbs at shoulder height and push/pull up to 75 lbs
- Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently; squeezing and overhead reaching occasionally
Desired Qualifications
- At least one year of supervisory experience
- Prior hospitality experience
- Two or four year degree in hospitality related field
- At least six months POS system experience
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