LOCATION SUPERVISOR
On-siteColumbia, Missouri, United States
Job Summary
Lead daily location operations by supervising and coaching team members, overseeing opening and closing procedures, and managing cash handling, inventory, and facility presentation. Ensure games, equipment, and prize displays remain clean and operational while resolving guest concerns professionally. Assist with hiring, scheduling, payroll, and performance management to support revenue and profitability objectives. Maintain compliance with safety standards and company policies. Requires flexibility for evenings, weekends, and holidays, plus the ability to stand and lift up to 50 pounds. Join Family Entertainment Group to drive exceptional guest experiences across nearly 90 U.S. locations.
Required Qualifications
- High school diploma or equivalent
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Ability to stand for extended periods
- Ability to lift up to 50 pounds with or without reasonable accommodation
Desired Qualifications
- One or more years of leadership experience in amusement, hospitality, retail, entertainment, or a related customer service environment
- Strong leadership, communication, organizational, and problem-solving skills
- Ability to motivate and develop team members while delivering exceptional customer service
- Proficient with Microsoft Office and basic business applications
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