Location Manager
On-site · Johnston, Rhode Island, United States
Job Summary
Location Manager responsible for leading Johnston, RI transportation operations from start-up to ongoing management, including site setup, hiring, training, and maintaining P&L accountability. Drive safety, regulatory compliance (DOT), KPI performance, and stakeholder relationships; build and mentor teams; coordinate with HR, Safety, Maintenance, and school district partners; oversee daily operations, scheduling, routing, and trip execution; manage electrification projects for school bus yards; navigate union environment and CBA guidelines; ensure fleet readiness and accurate inventory; develop and implement growth initiatives and performance improvements across contracts.
Required Qualifications
- Demonstrated experience managing full P&L accountability with operational oversight and KPI responsibility
- 5+ years of experience managing day-to-day operations in complex, time-sensitive environments such as transportation, field services, logistics, hospitality, or similar industries
- Experience with scheduling, staffing, planning, and operational execution
- 5+ years of experience maintaining client-facing relationships and managing customer accounts in an operational environment, with demonstrated ability to deliver customer service to external clients and internal stakeholders
- Experience managing salaried leaders and/or coordinating across multiple departments
- Track record of career progression supported by relevant certifications or continuing education, with demonstrated success in developing direct reports and building high-performing teams
- Comprehensive understanding of and demonstrated experience with safety practices, protocols, processes, compliance requirements, and regulatory standards
- Experience managing in a unionized (CBA) environment
- Prior leadership in transportation start-up or new district launch, including sourcing facilities, implementing IT systems, building teams, and intaking fleet vehicles
- Demonstrated experience successfully managing through periods of rapid organizational growth or major management/structural changes
- Proficiency with Microsoft or G Suite applications (Sheets, Docs, Slides)
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