LOAN SRV ASST
On-siteCanton, Connecticut, United States
Job Summary
Set up new commercial, residential, construction, home equity, and consumer loan files, reviewing them for completeness, accuracy, and policy adherence. Respond to customer inquiries orally and in writing regarding payoffs, discharges, and servicing issues, while processing subordination, extension, and modification agreements. Prepare monthly and quarterly reports, review daily loan reports to correct errors, and manage insurance policies and tax payments. Provide pay-off letters and releases to customers and attorneys, track escrowed premiums, and maintain the loan file vault. Perform mortgage payments, process checks as a Universal Banker, and handle odd payments and disbursements.
Required Qualifications
- High School Diploma or equivalent
- 1 to 3 years of relevant banking, lending or financial services experience
- knowledge of insurance
- knowledge of real estate tax
- excellent knowledge of servicing
- knowledge of loan processing
- knowledge of residential loans
- knowledge of consumer loans
- knowledge of commercial loans
- knowledge of accounting principles
- good understanding of the lending process
- detail oriented
- good organizational skills
- good communication skills
- oral communication skills
- written communication skills
- computer skills
- Internet skills
- Microsoft Office Suite skills
- Outlook skills
- Word skills
- Excel skills
- Knowledge of Insight system
- Thorough understanding of the bank's products and services
- Regular attendance
Desired Qualifications
- A second language
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