Loan Servicing Specialist - Operations Center - Onalaska WI
Hybrid · Onalaska, Wisconsin, United States
Job Summary
Loan Servicing Specialist at the Operations Center in Onalaska, WI, responsible for daily servicing and account maintenance of consumer, business, and real estate loan products, as well as credit card servicing, coordinating with the Credit Services department to enhance member experience, handling internal calls from branches, ensuring timely posting of deposits and payments, and supporting additional duties including training and mentoring co-workers; role offers potential hybrid remote work after 3–6 months with manager approval and emphasizes customer service, loan-product knowledge, and cross-functional collaboration.
Required Qualifications
- High School diploma, GED, or HSED is required.
- One month of general loan servicing or related experience preferred.
- Customer service experience is required.
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