Loan Servicing Clerk
$37,440–$41,600 year
On-site · Kokomo, Indiana, United States
Job Summary
Loan Servicing Clerk responsible for processing loan account maintenance, maintaining loan documentation and tracking logs, distributing interoffice mail, processing insurance transactions and updates, reviewing loan data for accuracy in the core system, handling loan payoffs/paydowns/rate changes, and supporting audits and regulatory compliance. The role involves providing customer assistance to both customers and bank staff, ensuring compliance with bank policies and regulatory requirements, and collaborating with internal departments to address loan servicing needs. Knowledge of loan documentation and strong attention to detail are preferred; an Associate’s or Bachelor’s degree in Business or related field is desirable, along with prior banking/customer service experience and proficiency with Microsoft Office.
Required Qualifications
- High School Diploma
- Minimum of one year of banking or customer service experience
- Experience with Microsoft Office Suite
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