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Cape & Coast BankPosted 2 months ago

Loan Services Representative

$49,920–$56,160 year

On-siteHyannis, Massachusetts, United States

Full TimeMid LevelHigh School Or EquivalentSmall

Job Summary

Deliver responsive, accurate, and professional servicing of consumer and residential mortgage loans by researching inquiries, resolving issues, boarding new loans, monitoring escrow and insurance requirements, supporting secondary market and investor servicing, ensuring regulatory/compliance adherence, and collaborating across Retail Banking, Lending, Operations, and Compliance to maintain data integrity and outstanding customer experience.

Required Qualifications

  • High School Diploma/GED
  • Two to three years of previous administrative experience in a banking or financial environment
  • Experience with Fiserv and secondary market loans highly preferred
  • Ability to maintain confidentiality; with tact and diplomacy

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