Loan Sales Specialist

Manage the life cycle of loans, including collections activities, while ensuring compliance with all relevant laws and regulations. Effectively multitask to provide access to friendly, fast, and affordable financing by listening to customer needs and presenting tailored solutions. Engage with customers and other departments through multiple technological channels, including phone, email, chat, and in-house systems. Clearly educate customers on optional insurance products and loan terms. Exceed customer expectations through empathy and encouragement to deliver results related to individual and branch goals. Maintain connections throughout the loan process and life cycle. Work Monday through Friday during standard business hours, with some extended hours and potential Saturday coverage as needed.