Loan Sales Specialist

Conduct loan sales by listening to customer needs and presenting tailored financing solutions for life's expenses. Manage the full loan life cycle, including collections activities, while maintaining compliance with all relevant laws and regulations. Develop and maintain customer connections by engaging clients through phone, email, chat, and in-house systems to deliver results against individual and branch goals. Clearly educate customers on optional insurance products and loan terms to ensure thorough understanding. Exceed customer expectations through empathy and encouragement while effectively multitasking in a competitive atmosphere. Work Monday through Friday during standard business hours, with some extended hours and potential Saturday coverage as needed.