Loan Sales Specialist

Manage the life cycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations. Exceed customer expectations by listening to needs, presenting tailored financing solutions, and educating clients on optional insurance products across phone, email, chat, and in-house systems. Develop and maintain customer connections throughout the loan process and life cycle to ensure timely, efficient service aligned with branch goals. Engage with customers and departments through multiple technological channels to deliver results related to individual and team objectives.