Loan Sales Specialist

Manage the life cycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations. Exceed customer expectations by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs. Clearly educate and inform customers on optional insurance products, ensuring thorough understanding of loans, terms, and options. Engage with customers and other departments through multiple technological channels, including phone, email, chat, and in-house systems. Work Monday-Friday during standard business hours with some extended hours as needed, potentially including Saturday.