Loan Sales Specialist - Bilingual

Listen to customer needs and provide access to friendly, fast, and affordable financing for life's expenses. Multitask and adapt to dynamic demands to ensure timely service, while exceeding expectations through empathy and encouragement. Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle via phone, email, chat, and in-house systems. Manage the life cycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations. Clearly educate customers on optional insurance products, ensuring they have a thorough understanding of loan terms and options.