Loan Processor
$150,000–$200,000 year
On-siteFort Mill, South Carolina, United States or Coppell, Texas, United States
Job Summary
Review all borrower documents, credit reports, and title information within 48 hours of receipt, ensuring accuracy in names, addresses, and liabilities. Direct communication with borrowers via email and phone, returning all calls within 24 hours, while ordering third-party services such as tax transcripts, flood certificates, and fraud guards. Analyze appraisal reports, calculate income, and update Encompass to submit complete files for underwriting review. Clear prior-to-doc conditions, manage pipeline status with Loan Officers and Processing Managers, and assist with closing and post-closing documentation. Maintain compliance with regulations including RESPA, TILA, and TRID while keeping informed of industry trends.
Required Qualifications
- High School diploma or equivalent
- 4+ years mortgage experience in a mortgage processing position
- Ability to verify all elements of a 1003, credit report, title quotes, tax certs, AUS, and mortgage Insurance
- Working knowledge of conventional and government loan programs
- Strong organizational skills, attention to detail and work in a high volume & ever-changing mortgage industry
- Knowledge of consumer regulations—RESPA, TILA, TRID, HMDA, ECOA and all Fair Lending laws
- Ability to work overtime when needed
- Excellent communication and rapport building skills, promoting productive working relationships
- Maintain sense of urgency
- Maintain a level of professionalism when communicating with external clients
- Ability to effectively communicate across multiple departments-originations, underwriting, secondary, processing and closing
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public
Desired Qualifications
- Associate degree
- Encompass experience
- Advanced working knowledge of Word and Excel
- Working in fast-paced, high tech, and business paperless environment
- Proficiency in Encompass LOS preferred
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