Loan Processor
$52,021–$52,021 year
On-site · Jacksonville, Florida, United States or Anaheim, California, United States
Job Summary
Process loan files from application to closing in wholesale lending; collect and review borrower documents (income verification, credit reports, property information); ensure compliance with policies, regulatory guidelines, and investor requirements; coordinate with Loan Officers, Underwriters, appraisers, and title companies; provide status updates to customers and address inquiries; maintain organized loan files and ensure data accuracy in the origination system; support timely closing by adhering to SLAs and collaborating with third-party vendors; emphasize exceptional customer service throughout the loan process.
Required Qualifications
- High school diploma or equivalent mandatory
- 2-3 years experience in a professional office setting preferred in administrative or mortgage assistant role
- Understanding of loan products including conventional, FHA, VA, adjustable/fixed-rate mortgages
- Strong customer service and communication skills
- Comfortable in dynamic fast-paced environment
- Pipeline management to meet turn times
- Proficient in Microsoft Office and mortgage software
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