Loan Processor Manager
Hybrid · Houston, Texas, United States or Phoenix, Arizona, United States
Job Summary
Lead and develop regional Loan Processing teams to achieve funding objectives and maintain high-quality service levels. Oversee production, training programs, and compliance, ensuring timely submission of loan documentation to underwriting and funding teams. Collaborate with Credit, Sales, and dealer management to resolve issues, review exception deals, and enforce company policies. Drive staff development, monitor performance metrics, and maintain confidentiality of consumer information. This hybrid role requires in-office presence to align with business needs, with travel as needed.
Required Qualifications
- Minimum 4 years of auto finance industry experience
- Minimum 3 years experience as a Sr. Loan Processor or similar position
- Must have experience as a Loan Processing Team Lead
- High school diploma or GED
- Strong knowledge of retail funding regulations, legal requirements, and industry trends
- Ability to analyze complex retail data and make strategic recommendations
- Excellent analytical and problem-solving skills
- Exceptional attention to detail and accuracy
- Proven experience managing a team and driving operational efficiency
- Excellent oral and written communication and leadership skills
- Ability to read and interpret credit reports from TransUnion, Experian, and Equifax
- Strong knowledge of indirect auto lending practices and regulatory requirements (e.g., TILA, RESPA, TRID)
- Proficiency in loan origination systems (e.g., Dealertrack, RouteOne, or similar platforms)
- Intermediate skills in MS Excel, Word, and PowerPoint
- Ability to work in a hybrid in-office role
- Authorized to work in the United States
- No visa sponsorship offered
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