Loan Officer Assistant
On-site · Melbourne, Florida, United States
Job Summary
Assist loan officer and processor with the work flow on mortgage transactions, including chasing documents, following up with title and insurance companies, and providing status updates to realtors, builders, sellers, and borrowers. Attends processor meetings to report loan progress, helps schedule pre-qualification and application appointments, coordinates business development calls/appointments with realtors/builders/qualifying brokers, supports post-closing markets, and inputs loans into databases. Emphasis on customer service, attention to detail, effective communication, multi-tasking, and proficiency with Microsoft Excel and Word.
Required Qualifications
- Basic reading, writing, and arithmetic skills
- Strong attention to detail
- Excellent customer service skills
- Strong communication skills, both written and oral
- Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions
- Ability to multi-task
- Knowledge of Microsoft Excel and Microsoft Word
- Familiarity with Accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.)
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