Loan Documentation Clerk
On-site · Seminole, Oklahoma, United States
Job Summary
Loan Documentation Clerk/Editor responsible for processing loan documents and communicating maintenance and new loans to OKC; accurately complete transactions including mailed payments and disbursement/fees; assist customers with various issues by phone; pull & review daily/weekly reports; prepare verifications and payoff notices to third parties; ensure accurate and timely imaging of loan documents; review and balance general ledger accounts; work paid files and prepare payoff statements; communicate with loan staff (processors and lenders); share responsibility for completing departmental objectives; regular attendance and punctuality are essential.
Required Qualifications
- Detail oriented, self-starter with a high degree of accuracy and good organizational skills
- Excellent customer service skills
- Proficient in Microsoft Office and knowledge of banking software applications
- Must work well under stress and deadlines while managing multiple tasks
- Must be able to perform in a highly sensitive environment, dealing with confidential information
- Critical thinking and problem-solving skills
- Must work well individually and with a team while maintaining a positive attitude
- Must demonstrate a business professional image and demeanor
- Regular attendance and punctuality are essential functions of the job
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