Loan Assistant
On-site · Mapleton, Iowa, United States
Job Summary
As a Loan Assistant, provide administrative and operational support to loan officers by preparing agriculture loan documentation, maintaining credit files, and ensuring regulatory/auditing compliance. Responsibilities include processing loan transactions, balancing loan systems, tracking documentation, submitting and tracking documents to external agencies for liens, scanning and reviewing loan documents, setting up credit files, posting loan payments/advances, processing new and paid-off loans, end-of-day balancing, generating loan-related reports, and obtaining credit references. Collaborate with loan operations staff and lenders to deliver accurate, timely service; assist walk-in customers and respond to inquiries with professionalism. Requires a high attention to detail, ability to manage multiple tasks, strong organizational and problem-solving skills, and proficiency with banking software. Previous banking/loan operations experience is preferred; strong communication and customer service skills; ability to work both independently and as part of a team.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of professional office experience
- Proficiency with computer systems and willingness to learn banking software
- Experience in banking, loan operations, or financial services preferred
- Strong attention to detail and commitment to accuracy
- Ability to manage multiple tasks and prioritize effectively
- Strong organizational and problem-solving skills
- Excellent communication and customer service abilities
- Ability to work independently while contributing to a team environment
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