Loan Assistant
On-siteMcAlester, Oklahoma, United States
Job Summary
Assist lending staff with daily responsibilities, including document collection, preparation of documents, and telephone/personal interaction with customers and third-party vendors. Obtain updated financial statements, credit reports, rent rolls, insurance, and other financial information to maintain the servicing file. Provide loan payoff information to customers or other organizations and process loan advances. Check back scanned documents and new loans booked the previous day. Interact with staff and departments for accurate resolutions to problems and errors. Perform other job-related duties and special projects as assigned. Full-time, Monday through Friday in McAlester, OK.
Required Qualifications
- Excellent customer service skills
- Proficient in Microsoft Office
- Knowledge of, or the ability to quickly learn, banking software applications
- Able to perform in a highly sensitive environment
- Deal with confidential matters
- Meet deadlines
- Work well individually and with a team
- Maintain a positive attitude
- Demonstrate a business professional image and demeanor at all times
- Outstanding listening and communication skills
- Written communication skills
- Verbal communication skills
- Work well under stress
- Manage multiple tasks
- Attendance
- Punctuality
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