Loan Administrator
On-siteBellevue, Ohio, United States
Job Summary
Manage automatic payment changes, process incoming loan servicing mail, and provide payoff quotes daily. Handle NSF, non-accrual payments, ACH returns, and escrow analyses while maintaining flood and hazard insurance compliance. Complete Fannie Mae and USDA reporting, perform loan control balancing, and reconcile general ledgers monthly. Process lien releases, manage UCC assignments, and support wire transfers and SBA payments. Perform audits of secondary market loans and assist with credit card fraud alerts. Requires high school diploma, 2-5 years loan servicing experience, and proficiency with MS Office. Full-time office-based role with occasional travel to branches.
Required Qualifications
- High School diploma or equivalent
- Self-motivated
- Focused team player
- Excellent verbal and written communication skills
- Ability to work well with various lending officers and external loan services vendors
- Strong attention to detail
- Organization skills
- Ability to work in a fast-paced environment
- Ability to handle multiple tasks
- Proficient with MS Office programs
- Computer savvy
- Willingness to learn and adapt quickly
- Knowledge of basic accounting principles
- Familiarity with bank documents
- Ability to communicate face to face and on the phone with clients
- Ability to lift 1 – 15 lbs
- Ability to travel by vehicle to branches/meetings/seminars
Desired Qualifications
- Associate's degree or higher in appropriate field
- 2-5 Years of experience in loan servicing, loan operations, or banking operations
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