LMS and E-Comm Manager
$80,000–$100,000 year
Remote · United States
Job Summary
Manager of Learning Platforms & Digital Commerce leads the strategy, administration, and continuous improvement of the organization’s online learning ecosystem and digital product delivery platforms. Oversees LMS operations, online storefront, content operations, user experience, vendor relationships, and platform integrations; combines strategic leadership with hands-on execution to scale a growing training and compliance business. Core responsibilities include administering the LMS, deploying courses, managing enrollments and certifications, optimizing the online shopping experience for training products, content development and modernization, and driving integrations between learning, ecommerce, and workforce systems. The role requires strong collaboration with stakeholders, vendors, and internal teams, plus a track record of process improvement, operational excellence, and leadership in a fast-paced environment.
Required Qualifications
- 5+ years of experience supporting online learning platforms, digital learning operations, ecommerce platforms, or related business systems
- Experience administering and supporting a Learning Management System (LMS)
- Experience deploying and managing online learning content
- Experience supporting digital product delivery, ecommerce platforms, online service portals, or customer-facing technology platforms
- Strong troubleshooting, systems administration, and user support experience
- Experience working directly with business stakeholders, customers, vendors, and end users
- Excellent project management, communication, and organizational skills
- Ability to balance strategic planning with hands-on execution
- Comfortable working in a growing, fast-paced environment with evolving priorities
Desired Qualifications
- Moodle
- Gnosis Connect
- Articulate 360
- Storyline
- Rise
- Captivate
- SCORM
- xAPI
- HRIS
- workforce management
- credentialing
- employee management
- leadership
- team management
- vendor management
- API integrations
- webinars
- virtual events
- content modernization
- compliance
- continuing education
- online storefront
- digital commerce
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