LM051: Retail Service Agent

Retail Service Agent role at FedEx Express Latin America and Caribbean Division in Mexico City area. Responsibilities include advising and offering FedEx products and services to customers to achieve sales objectives, developing frequent customers and credit, performing over-the-counter customer service, administrative and clerical duties, tracing packages, answering questions about FedEx products, ensuring proper labeling and compliance with destination documentation, safeguarding company assets, opening/closing the branch, and identifying new business opportunities. Requires high school level education, English proficiency, at least two years of customer-service-with-sales experience, cash handling knowledge, and ability to lift heavy packages. Strong attention to detail, planning/organization, interpersonal and problem-solving skills, basic computer/office skills, and clear communication.