LM004: Ops Agent II
On-site · Cuautitlán Izcalli, México, Mexico
Job Summary
Ops Agent II at FedEx Express Latin America and Caribbean Division performs administrative and front-line operational coordination. Responsibilities include entering airway bills into the system daily, time-card data entry, handling D/T packages and informing customers of payment, gathering information for reports, answering phones and transferring messages, preparing paperwork for outbound packages (airways bills, PO Box, and address), assisting customers with basic service questions, organizing station files, and potentially supporting supervisor or manager activities. Requires high school diploma, 3 years clerical experience, valid driver’s license, and strong English proficiency (TOEIC 450). Must have strong data-entry and general office skills, proficiency with Microsoft Office, and capable of lifting up to 150 lbs with equipment. Office-based role with emphasis on administrative tasks within a logistics/front-line operation.
Required Qualifications
- High School diploma
- Three (3) years clerical experience
- Valid Drivers License and good driving record
- Proficiency in English (450 TOEIC points)
- Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment
- Strong Microsoft Office & PC Skills
- Data entry and/or general office skills
- Team Working Skills
- Strong Planning & Organizing Skills
- Accuracy & Attention to Detail
- Clear and articulate speaking voice
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