Lloyds Banking Group Customer Support - Leamington Spa

You’ll start your journey in one of our branches, providing face-to-face support to customers in Leamington Spa as a full-time, 35-hour-per-week role (including Saturdays). Core duties include handling everyday banking tasks, supporting customers through important moments (bereavement, fraud concerns, vulnerable customers), promoting and guiding use of digital banking, and connecting customers with the right products and services. You’ll be calm under pressure, adaptable, empathetic, and collaborate closely with colleagues to ensure customers’ needs are met, with potential progression into other roles across the Group (e.g., Digital, Operations, Fraud, Financial Planning) as you develop within the Skill Progression Framework. You’ll receive a comprehensive benefits package and the opportunity to contribute to an inclusive workplace while learning the fundamentals of banking and customer service.