Litigation Support Analyst
$70,000–$80,000 year
HybridSydney, New South Wales, Australia or Melbourne, Victoria, Australia
Job Summary
Coordinate eDiscovery projects by managing electronic discovery solutions for culling, processing, hosting, and conversion of electronically stored information for law firms and Fortune 500 companies. Provide technical hosting support to global project management teams, troubleshoot internal and external tech issues, and answer client questions regarding web hosting software and administrative functions. Execute document productions using Relativity and LAW, including bates stamping, load files, and OCR, while developing custom scripts to improve workflows. Handle multiple projects to ensure deadlines are met and facilitate smooth transitions between day and evening shifts.
Required Qualifications
- Bachelor's Degree in related field, such as computer sciences or information management-technology
- Knowledge of MS Office applications
- Ability to convey technical processes and terminology into easy to understand language
- Strong organizational and customer service skills
- Strong written and oral communication skills
- Available to work overtime, including evenings and weekends as needed
- Available by phone or email when out of the office as needed
- Ability to work well under pressure and meet tight deadlines
- Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis
Desired Qualifications
- Experience in litigation technology/vendor side
- Knowledge of SQL and/or Visual Basic
- Experience with LAW PreDiscovery or IPRO
- Experience with Concordance and Summation
- Experience administrating Relativity
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