Lifeguard & Teen Supervisor

Oversee day-to-day operations of Harborside Family Lawn, FlowRider, slide lifeguard and ocean lifeguard services, and The Break teen hangout. Ensure safety protocols and operational procedures are followed at all recreational areas. Provide excellent public relations and customer service, staying informed about resort happenings to enhance guest and member experiences. Maintain documentation such as schedules, inventories, pre-registration lists, legal waivers, and disciplinary records. Assist in ordering supplies, maintaining par levels, and creating POs in a timely manner. Lead by example as a role model for the team, ensuring high standards of conduct. Contribute ideas for new programs and special projects, supporting department growth and improvement. Ensure all areas of responsibility are kept clean, organized, and in good repair through regular 5-sensing and quality checks. Utilize digital communication methods to coordinate tasks and updates effectively. Assist with hiring, training, disciplinary actions, and evaluations of staff. Help develop goals, policies, procedures, and work standards to elevate department performance. Monitor the upkeep and maintenance of all recreation areas in compliance with health and safety standards. Internal Relationships: Reports to Recreation Manager. External Relationships: Regular contact with Recreation Department staff, including lifeguards, FlowRider, and teen program staff; coordinate with Events, Marketing, Finance, and Conference Services; daily interaction with guests and members to ensure service quality; work with vendors to maintain equipment and supplies.