Lifecycle Automation Coordinator
$83,200–$83,200 year
Remote · United States
United StatesRemotePart Time$83,200–$83,200 yearMid LevelNot SpecifiedUnknown
Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Unknown
Job Summary
Operate and optimize lifecycle email flows in Customer.io for Church, Group, and Apprentice experiences; configure segments, triggers, timing, and audience rules; collaborate with writers and designers to draft and implement templated emails; QA email logic and links; monitor engagement and drop-off, iterating flows over time; maintain documentation of live systems and ensure appropriate messaging cadence; this role is part-time, contract, remote with 20-25 hours per week.
Required Qualifications
- Experience with lifecycle email, marketing automation, or CRM operations
- Hands-on experience with tools like Customer.io, HubSpot, Mailchimp, Braze, Iterable, or similar platforms
- Proven ability to build email flows, configure audience segments, set triggers, and troubleshoot logic
- Proficient writing skills to draft simple templated emails from direction and make thoughtful adjustments to existing emails as needed
- Sharp attention to detail and comfort working in data
- Ability to work from a clear outcome without needing every step pre-defined
- Strong written communication, with the ability to write with warmth, clarity, and precision
- Experience coordinating with writers, designers, or other team members to produce final assets
- Remote work experience and ability to travel for key meetings or conferences
- Experience in nonprofit/church contexts is a plus
- Statement of faith and background checks process as part of hiring
Additional Requirements
- Must sign the organization's statement of faith
- Clear background/reference checks prior to hire
- Remote work with travel for key meetings or conferences
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