Life Coach
On-siteNashville, Tennessee, United States
Job Summary
Partner with Career Navigators to assess client needs and identify barriers impacting employment, then connect individuals with community resources for housing, food assistance, healthcare, transportation, and child care. Build and maintain strong partnerships with external service providers while advocating for clients by coordinating services and ensuring follow-through with referrals. Maintain accurate records of client needs, services provided, and outcomes in alignment with Goodwill standards, and assist in developing individualized service plans to complement career navigation strategies. Provide encouragement, accountability, and guidance to clients as they work toward stability and self-sufficiency, promoting Goodwill's vision and core values in all interactions with clients, staff, donors, partners, and community stakeholders.
Required Qualifications
- Bachelor's degree in Social Work, Counseling, Human Services, or related field
- Minimum of 2-3 years of experience in social services, case management, workforce development, or related field
- Experience working directly with individuals facing barriers such as poverty, homelessness, disability, or other socioeconomic challenges
- Demonstrated knowledge of community resources related to housing, food security, child care, healthcare, and financial assistance
- Strong communication, advocacy, and interpersonal skills
- Ability to work effectively with individuals from diverse backgrounds and with varying barriers to employment
- Organizational and time management skills to balance multiple clients and partnerships
- Proficiency in Microsoft Office Suite and case management software (or willingness to learn)
- Must be able to lift 50 lbs
Desired Qualifications
- Experience providing case management, coaching, or supportive services in a nonprofit or workforce development setting
- Familiarity with trauma-informed care and motivational interviewing techniques
- Established relationships with local community organizations and service providers
- Bilingual or multilingual ability
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