Lien Negotiation & Collections Officer
RemotePhilippines
Job Summary
Conduct lien negotiations with attorney offices to settle claims and collect payments in a timely manner. Handle personal injury claims by tracking follow-ups and ensuring necessary documentation is processed. Maintain organized accounts receivable records, manage complex spreadsheets using color-coding to track claims and collections, and prepare reports on settlement status and outstanding claims. Communicate regularly with legal teams to address claims and complete scheduled follow-ups. Requires 2.5-5 years of accounts receivable or collections experience, preferably in healthcare or personal injury, with strong spreadsheet and communication skills. Join a rapidly growing BPO shaping the future of global talent expansion.
Required Qualifications
- Minimum 2.5-5 years of experience in collections, accounts receivable follow-ups, or similar roles
- Exceptional verbal and written communication skills
- Demonstrated ability to handle large volumes of claims, ensuring accurate tracking and timely follow-ups
- Ability to work independently, stay organized, and ensure no claim or follow-up falls through the cracks
Desired Qualifications
- Experience in Personal Injury Collections
- Proven experience handling personal injury lien negotiations and settlements with attorneys and legal offices
- Strong skills in managing large datasets with color-coding and advanced spreadsheet functions to track claims and collections efficiently
- Accounts Receivable Experience, preferably in the healthcare or personal injury field
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