Líder Técnico, Calzada del Valle, MTY
$27,248,000–$27,248,000 year
On-siteMonterrey, Nuevo León, Mexico
Job Summary
Provide technical support to Apple and PC users, perform computer assembly and disassembly, and resolve hardware and software issues on client devices. Deliver excellent customer service through various communication channels. Requires knowledge in computer assembly, prior technical support experience, and strong hardware and software skills. Bachelor's degree or incomplete engineering degree in Systems, Informatics, or related fields. Competitive salary, performance bonus, and commission on service placements. Benefits include life insurance, 10% monthly food vouchers, savings plan, and Apple certifications.
Required Qualifications
- Conocimiento en armado y desarmado de computadora
- Experiencia previa en soporte técnico y servicio al cliente
- Conocimientos sólidos en hardware y software
- Bachillerato Culminado, Licenciatura - ingeniería trunca (Sistemas, Informática, o afín)
Desired Qualifications
- Pasión por la tecnología y el servicio al cliente
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