Licensing Officer
On-siteVancouver, British Columbia, Canada
Job Summary
Conduct inspections and assess new and existing community care facilities to ensure compliance with the Community Care and Assisted Living Act and regulations. Issue licenses, investigate complaints of contraventions, and reportable incidents in child day care and residential care programs. Provide guidance and consultation to facility operators and the public while interpreting applicable requirements to promote the health and safety of vulnerable individuals. This work operates within Vancouver Coastal Health's framework of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health. Candidates must hold a valid BC Driver's License and two years of experience in community care licensing or related fields.
Required Qualifications
- Certificate/Diploma in a relevant allied health discipline
- Two years experience working in a community care facility licensing program and/or in the field of adult or adolescent residential and/or community based programs related to working with vulnerable adults, children and youth or an equivalent combination of education, training and experience
- Valid BC Driver's License
- Comprehensive knowledge of provincial acts and regulations related to community care facilities licensing
- Demonstrated knowledge of the provision of quality care within licensed child and residential care facilities
- Demonstrated knowledge of the principles and practices of quality assurance/quality improvement
- Ability to exercise sound judgment in the inspection and assessment of licensed facilities and programs
- Ability to investigate complaints, identify infractions and violations, and make recommendations regarding corrective action
- Ability to interpret, explain and ensure compliance with applicable requirements and provisions of applicable acts and regulations
- Demonstrated ability to problem-solve and negotiate resolutions in a respectful manner to minimize conflict
- Demonstrated ability to tactfully and diplomatically enforce regulatory provisions
- Demonstrated ability to develop and maintain collaborative working relationships with licensees, operators, government agencies, special interest groups and the public
- Demonstrated ability to work effectively as a member of a team
- Demonstrated ability to communicate effectively both verbally and in writing to a variety of audiences
- Demonstrated ability to prepare and present comprehensive reports and recommendations on community care licensing issues
- Demonstrated ability to organize and prioritize work
- Demonstrated ability to maintain confidentiality
- Demonstrated ability to use current word processing, spreadsheet and electronic mail software applications
- General knowledge of Trauma Informed Practice and Harm Reduction approaches and Strengths-based care
- Demonstrated ability to promote Indigenous Cultural Safety
- Demonstrated ability to provide competent and culturally safe care in a variety of settings and with diverse populations
- Physical ability to perform the duties of the position
- Successful applicants may be required to complete a Criminal Records Review Check
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