Licensed Social Worker (Westlake, OH / Field-based)
$58,240–$68,640 year
HybridWestlake, Ohio, United States
Job Summary
Conduct initial in-person home assessments with patients and caregivers to ensure compliance with HIPAA, Ohio Medicaid, and Aging Department regulations. Provide day-to-day monitoring through monthly contacts, managing patient enrollment, claims operations, prior authorization appeals, and caregiver satisfaction. Interpret agency philosophy to clients and families while maintaining detailed case records documenting significant changes and observations. Act as the escalation point for quality of service issues, providing input to the client's plan of care and implementing necessary changes. Ensure program integrity and reporting for the Structured Family Caregiving program in Ohio.
Required Qualifications
- Valid and active Ohio Licensed Social Worker license, issued by the CSWMFT Board
- Bachelor's degree (BSW) or Master's degree (MSW) in Social Work from a CSWE-accredited program
- Minimum of 2 years clinical experience
- 1 year of experience with elders or adults with disabilities
- Valid driver's license with an insured vehicle for travel within the state
- Must be available for required fieldwork
- Must be able to commute to the FreedomCare office in Cleveland, OH at least two times a month
- Must be able to conduct initial in-person home assessments with the patient and the caregiver
- Must be able to provide day-to-day monitoring with monthly contact with both the patient and caregiver
- Must be able to maintain detailed and accurate case records, documenting significant changes and observations
- Must be able to act as the point of escalation and provide input to the client's plan of care
- Must be able to ensure compliance needs are met in adherence with HIPAA, rules and regulations of Ohio Department of Medicaid and Ohio Department of Aging
- Must be able to interpret the philosophy and objectives of the agency to clients, families, and others
- Must be able to provide individualized coaching, continued education, and review the caregivers goals and needs
- Must be able to effectively evaluate operational tasks as well as setting, achieving and measuring targeted outcomes, in a hybrid and field-based environment
- Must have a high level of adaptability and experience in case management, with a fast-paced environment, presenting a high degree of autonomy, ambiguity, and accountability
- Must have excellent verbal and written communication, with the ability to effectively cascade information across diverse target demographics internally and externally
- Must be able to represent FreedomCare holistically, with high emotional intelligence, empathy, and consciousness of end-user experiences (employees and customers)
Desired Qualifications
- Home care experience
- Bilingual in Spanish
- Experience with CRM (Salesforce)
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