Licensed Optician
On-siteColumbia, South Carolina, United States
Job Summary
Greet patients and customers upon entry, identifying needs to facilitate an easy eye care experience. Provide product and service recommendations while attaining sales goals and assisting clients in selecting items that suit their budget and eyecare requirements. Measure, fit, and adapt lenses and frames according to written prescriptions, making minor repairs or adjustments as needed. Troubleshoot prescription-related problems to resolve customer complaints and diffuse unsatisfied situations. Ensure brand standards by performing basic housekeeping duties and complete other assigned tasks. This role requires a valid ABO and NCLE license and experience in delivering outstanding customer service. Schedule flexibility is essential, with hours determined by business needs.
Required Qualifications
- Experience delivering outstanding customer service to patients as a Licensed Optician
- The ability to multitask, prioritize and be flexible with changing business needs in a team environment
- The skills necessary to communicate effectively with a diverse group of people
- A valid ABO and NCLE and/or license in the applicable State
- A high school diploma or equivalent
Desired Qualifications
- Passion for helping others see the world more clearly
- A genuine care for the customer's needs
- The ability to resolve issues that may arise
- The willingness to assist in the sales process
- The ability to match patient needs with services and products
- A strong interest in learning, embracing and fostering innovation among your team
- Consistently promoting high work standards while empowering others to have an entrepreneurial mentality
- Schedule flexibility
- Knowledge of MS Word, Google Docs, etc.
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