Licensed Insurance Customer Service Representative (P&C)
RemoteIndia
IndiaRemoteFull TimeLicense Or CertificationStartup
Full TimeLicense Or CertificationStartup
Job Summary
Review new policy requests, endorsements, renewals, and customer inquiries daily. Assist clients with policy servicing, prepare insurance quotes, and respond to phone calls and emails regarding coverage questions. Coordinate with insurance carriers on underwriting requirements and maintain accurate records within the agency management system. Follow up on outstanding requests and ensure all activities comply with agency procedures and insurance regulations. Must be located outside the United States and work during U.S. business hours. Requires an active U.S. Property & Casualty (P&C) license and minimum one year of relevant experience.
Required Qualifications
- Active U.S. Property & Casualty (P&C) Insurance License (resident or non-resident)
- Minimum 1 year of Property & Casualty insurance experience with an insurance agency or carrier
- Experience in Personal Lines, Commercial Lines, or both
- Comfortable handling inbound and outbound calls with policyholders, prospects, and insurance carriers
- Excellent verbal and written English communication skills
- Must be located outside of the United States
- Reliable high-speed internet connection and a dedicated home office
- Strong organizational skills and attention to detail
- Ability to work during U.S. business hours
Desired Qualifications
- Experience supporting both Personal Lines and Commercial Lines
- Familiarity with major U.S. insurance carriers
- Experience using agency management systems such as Applied Epic, AMS360, HawkSoft, EZLynx, QQCatalyst, Vertafore, or similar platforms
- Previous experience working remotely for a U.S.-based insurance agency
- Experience supporting multiple insurance producers or agency teams
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.