Licensed Health Insurance Representative
$43,680,000–$47,840,000 year
RemoteUnited States or US
Job Summary
Provide information to customers about healthcare options and insurance policies while helping them select appropriate coverage that fits their needs. Engage with callers to understand requirements, respond to inquiries regarding coverage, benefits, and claims, and resolve concerns about existing policies. Ensure all advice complies with insurance regulations and company policies while maintaining accurate customer documentation. Promote various insurance products and services to meet sales targets. Maintain licensure through ongoing training and professional development. Work remotely with a wired Ethernet connection, two monitors, and a personal headset.
Required Qualifications
- High school diploma or GED
- Must hold a valid Healthcare Insurance License
- A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed)
- Two 21" monitors
- A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic
- Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems
- You must provide your own headset
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Desired Qualifications
- Previous call center experience is preferred
Additional Requirements
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
- Must be willing to submit to drug screening.
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