Library Technical Assistant
On-siteTampa, Florida, United States
Job Summary
Manage the Circulation Desk as a primary contact for patron questions, account management, and technology assistance. Oversee Course Reserves collection maintenance, supervise student employees, and coordinate work assignments. Instruct patrons on library equipment and technology, including computers and microfilm readers. Perform opening duties, process new materials, and handle interlibrary loan requests. Alternate desk duty during service hours and participate in collection inventory and shelving projects. Work Monday through Friday from 7:15 a.m. to 3:15 p.m. during the academic year.
Required Qualifications
- High school diploma or equivalent
- Strong written, verbal, interpersonal, organizational, and time-management skills
- Ability to learn, interpret, and explain library resources, services, and procedures
- Ability to manage and prioritize multiple responsibilities in a busy environment with frequent interruptions
- Relevant experience providing customer service or instruction
- Proficiency with Microsoft Office applications and the ability to quickly learn University systems and software, including Workday
- Ability to work effectively both independently and as part of a team
- Strong problem-solving skills, attention to detail, and a solution-oriented approach
- Ability to work effectively with a diverse population of students, faculty, staff, and visitors
- Willingness to learn and embrace new technologies and evolving organizational practices
- Occasional evenings and weekends may be required
- Finalists may be required to submit to a criminal background check
- Some positions may also require a motor vehicle report and/or a credit report
Desired Qualifications
- Knowledge of library practices and procedures
- Experience with library systems and software, including circulation functions
- Experience working at a library circulation or service desk
- Experience working in an academic library
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