Liaison, Quality - B Shift -Seating
On-site · Fountain Inn, South Carolina, United States
Job Summary
The Quality Liaison serves as the primary communication link between Yanfeng, the customer, and internal manufacturing operations, ensuring timely addressal of customer concerns related to automotive seating products. Key responsibilities include leading containment activities, documenting issues in customer portals, supporting structured problem-solving activities such as 8D and 5-Why, and maintaining compliance with IATF 16949 and ISO 9001. The role requires excellent communication skills and proficiency in MS Office, with a focus on quality functions and customer service.
Required Qualifications
- 1 - 3 Years of Experience with direct customer contact and project management
- 1 - 3 Years of Experience within the automotive industry
- Understanding of quality functions: customer service, metrology, auditing, and quality analysis techniques
- Reading comprehension and mathematical/analytical skills
- Computer skills (email, etc.) and use of MS Office programs (i.e. Word, Excel, PowerPoint)
- Excellent communication skills
Additional Requirements
- Must be able and willing to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting, or working in confined spaces
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