Liaison (Non Nurse)
On-site · Fort Wayne, Indiana, United States
Job Summary
Liaison (Non Nurse) engages in business development functions with purposes of increasing census and maximizing visibility of the facility as the preferred post acute provider in the community in accordance with all applicable laws, regulations, and Life Care standards. Conduct patient pre-admission screenings at acute care hospitals or other referring facilities; establish productive working relationships with providers; exhibit excellent customer service and a positive attitude towards patients; travel as required; navigate managed care processes; maintain confidentiality and comply with policies and code of conduct; collaborate with interdisciplinary teams to support post-acute care delivery.
Required Qualifications
- Associate’s or bachelor’s degree in health care administration, communications, marketing, or related field
- Prior experience in clinical systems OR Must have prior experience in a post acute setting
- Willing and able to travel
- Excellent verbal and communication skills
- Valid driver’s license in current State with satisfactory driving record per Life Care standards
- Functional knowledge in field of practice
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
- Essential Functions: Conduct patient pre-admission screenings at acute care hospitals or other referring facilities such as rehabilitation hospitals or physician offices
- Understand and effectively navigate managed care process
- Establish productive working relationships with providers
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
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