Lia Hyundai Enfield - Automotive Sales Consultant
$600,000–$1,200,000 year
On-siteEnfield, Connecticut, United States
Job Summary
Lia Hyundai Enfield is seeking an experienced Automotive Sales Consultant/Salesperson to sell new and used vehicles and maintain exemplary CSI, focusing on delivering an excellent customer experience and building long-term relationships. Key duties include greeting customers, understanding their needs, conducting walk-arounds and test-drives, explaining features and warranties, negotiating deals, completing pre-sale documents, following up with clients, and reporting to sales leadership. The role emphasizes strong product knowledge, customer engagement, objection handling, and collaboration with the sales team to achieve individual and department goals. Benefits include medical/dental/vision, 401K with employer match, paid time off, training, and employee purchasing programs.
Required Qualifications
- Punctual and reliable
- Superior customer service skills
- Willing to work evenings and weekends
- Ability to respond well to direction and suggestions of management
- Ability and desire to achieve individual and department goals
- Comfortable speaking with customers over the phone, via email and text, and face-to-face
- Ability to negotiate in accordance with trained method
- Must have a clean and valid driver's license
- Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
- Develop a very strong understand of automobiles and our offerings; including features, trim levels, capabilities, competitive models, etc.
- Qualify customers by understanding their requirements and interests and using this information to determine the best vehicle and options to fit their needs
- Demonstrate and perform "walk-around" by successfully explaining features, safety, characteristics; perform test-drives and explain warranties, safety ratings, and fuel mileage
- Overcome objections in a highly efficient manner to close deals; negotiate and ask for deals, complete pre-sale documents, work with customer's insurance companies
- Set realistic expectations with customer and guide them throughout the entire vehicle purchasing process
- Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggesting trade-ins, responding quickly to customer inquiries, recommending various sales campaigns
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