Lia Honda Enfield - Automotive Sales Consultant
$600,000–$1,200,000 year
On-siteEnfield, Connecticut, United States
Job Summary
Approach, greet, and offer assistance to customers entering the dealership lot or showroom. Develop a strong understanding of automobiles, including features, trim levels, and competitive models. Qualify customers by understanding their requirements to determine the best vehicle and options. Demonstrate vehicles, perform walk-arounds, test drives, and explain warranties and fuel mileage. Overcome objections efficiently to close deals, negotiate, complete pre-sale documents, and work with insurance companies. Set realistic expectations and guide customers through the entire purchasing process. Develop rapport with new and repeat customers to ensure referrals and respond quickly to inquiries. Follow up with sold and unsold clients through various tools and software. Report to management regarding new deals, objectives, daily activities, and analysis.
Required Qualifications
- Punctual and reliable
- Superior customer service skills
- Willing to work evenings and Saturdays
- Ability to respond well to direction and suggestions of management
- Ability and desire to achieve individual and department goals
- Comfortable speaking with customers over the phone, via email and text, and face-to-face
- Ability to negotiate in accordance with trained method
- Must have a clean and valid driver's license
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