Lia Auto Group - Service BDC Appointment Coordinator(s)
$45,000–$60,000 year
On-site · Albany, New York, United States
Job Summary
Service BDC Appointment Coordinator(s) at Lia Auto Group manage outbound calls and follow-ups to service appointments, answer customer questions about service or products, and relay information to the appropriate team. The role emphasizes organized, customer-focused communication, strong computer literacy, and professional appearance. Benefits include comprehensive medical/dental/vision, 401(k) with company match, PTO, life insurance, uniform provision, and employee vehicle purchase plans. The group operates across multiple NY-based dealerships, offering growth opportunities within a large automotive network.
Required Qualifications
- Organized and ambitious self-starter
- Enthusiastic personality
- Knowledge of dealership procedures preferred but not required
- Ability to provide quality customer service
- Computer literacy
- Prompt & courteous
- Professional personal appearance & excellent verbal/written communication
- Must have clean & valid driver's license
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