Lettings Branch Manager
$65,000–$65,000 year
On-siteHackney, Kansas, United States
Job Summary
Lead daily meetings with the lettings team, coach staff to achieve KPIs, and monitor individual performance through one-to-one meetings. Drive business growth by generating new and repeat business, developing strong relationships with landlords and tenants, and arranging property viewings. Negotiate offers and agree new tenancies while ensuring the business remains risk-averse and adheres to the highest compliance standards for all regulatory bodies. Create and action business plans relevant to your branch, monitor local competitors, and manage time-sensitive, high-volume workloads. Requires a full UK driving licence, minimum two years' experience in residential lettings at a senior level, and legal entitlement to live and work in the UK.
Required Qualifications
- Full UK Driving Licence for a manual vehicle
- Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- A strong understanding of current legislation related to Residential Lettings
- Ability to manage time sensitive and high volume workloads
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
Desired Qualifications
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- The ability to create and action business plans relevant to your branch
- The ability to monitor and assess performance of local competitors
- A reputation for delivering outstanding customer service
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