Lemoyne-Owen College Bookstore Manager (SM)
On-siteMemphis, Tennessee, United States
Memphis, Tennessee, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Lead the daily operation of the bookstore, managing financial results, merchandising, and talent acquisition while driving sales and customer satisfaction. Build positive relationships with the campus community and faculty, supervise employees across all departments, and ensure high standards for quality, safety, and loss prevention. Analyze sales figures, forecast trends, and manage inventory to maintain profitability. Execute business strategies to expand store traffic and identify creative solutions for operational challenges. Work a flexible schedule including evenings, weekends, and holidays.
Required Qualifications
- 5+ years' supervisory experience in a retail setting preferred or a graduate of the Best Seller Program
- Bachelors in Business Administration or relevant field preferred
- Leadership experience to direct and develop a workforce of managers and sales associates
- Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals
- Familiarity with financial and customer service principles
- Basic reading, writing and accounting skills required
- Excellent customer service and communication skills needed
- Ability to work a flexible schedule including evenings, weekends, and holidays
Desired Qualifications
- 5+ years' supervisory experience in a retail setting preferred
- Bachelors in Business Administration or relevant field preferred
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