Leisure Receptionist

Deliver a warm, friendly greeting to all members and guests upon arrival and ensure expectations are met at every opportunity. Operate the Leisure Reception Desk efficiently by taking bookings, resolving queries, and recording details accurately while verifying entry for bona fide members and guests. Maintain immaculate standards by keeping the reception area clean and ensuring impeccable personal presentation. Master product knowledge across the whole hotel to assist with special promotions and provide advice on facilities and opening times. Adhere fully to cash handling, security, emergency procedures, Health and Safety obligations, and Licensing Laws.