Leisure Receptionist

Deliver a warm, friendly greeting to all members and guests upon arrival and ensure expectations are met. Operate the Leisure Reception Desk efficiently by taking bookings, resolving queries, and recording details accurately while verifying member and guest entry. Maintain immaculate standards in the reception area with impeccable personal presentation and master product knowledge across the hotel to assist with promotions and facility advice. Adhere fully to cash handling, security, and emergency procedures alongside Health and Safety obligations and Licensing Laws.