LEGOLAND CA Night Auditor PT
$42,640–$42,640 year
On-siteCarlsbad, California, United States
Job Summary
Close the daily front office shift by auditing activity, verifying information, and correcting discrepancies. Post accounts, run reports, and transmit credit card batches while balancing room, food, beverage, and guest revenue. Handle cash transactions, reconcile cashier reports with the restaurant system, and address guest concerns or emergencies. Act as the hotel system liaison during night hours, managing reservations and ensuring accurate guest information entry. Perform Guest Service Representative functions as required, including answering calls and tracking deposit collections. Work independently under pressure to maintain accurate daily balances and submit management reports.
Required Qualifications
- Previous hotel Front Desk experience
- Excellent guest service skills
- Excellent mathematical skills
- Previous cash-handling experience
- Knowledge of accounting principles
- Organizational skills
- Strong follow-through
- Problem solving
- Communication
- Proficiency with Opera property management system (PMS)
- Ability to successfully work independently with minimal supervision
- Ability to work under pressure and in a fast environment
- Ability to work independently and make thoughtful decisions with keen attention to detail
- Ability to manage guest concerns and any emergency situation that may arise
- Ability to deliver a dynamic customer service experience
- Must be able to lift 10-25 lbs
- Must be able to lift 50+ lbs (team lift)
- Must be able to stand 100% of the time
- Must be able to walk 100% of the time
- Must be able to bend/stoop 100% of the time
- Must be able to twist 100% of the time
- Must be able to kneel/crouch frequently
- Must have close vision
- Must have distance vision
- Must have color vision
- Must have depth perception
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