Legazpi: Hiring Consultant - Customer Service

Customer Service Consultant at Sutherland in Legazpi City will be the point of contact for consumers, answering inbound calls to provide exceptional service, respond to inquiries about products and services, process payments, and perform general account maintenance. Up-selling customers to new products or services may be encouraged. Candidates should have a high school diploma or GED, strong verbal and written communication, multi-tasking ability with CRM experience, basic PC keyboarding, and familiarity with Microsoft Office (Outlook, Word, Excel). Prior customer service experience is preferred.