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Santander BankPosted 1 month ago

Legal Transformation Ops

On-siteBoadilla del Monte, Madrid, Spain

Full TimeSenior LevelLargeFINANCE

Job Summary

Define and execute the Legal Operations roadmap for Wealth Management & Insurance, translating legal and business needs into prioritized initiatives for simplification, automation, and AI implementation. Coordinate with Technology, Operations, and AI teams to deploy workflows, dashboards, and common repositories, while establishing a unified legal knowledge base and reporting standards. Drive process improvements in legal spend, external counsel management, and matter tracking, acting as the primary liaison between WM&I Legal and internal transformation stakeholders. Facilitate change adoption and prepare executive materials to track transformation progress for leadership.

Required Qualifications

  • 5 a 8 years in legal advisory, law firm, legal consulting, legal transformation, Legal Operations, legal tech, project management or related areas
  • Real experience in transformation projects, process improvement, automation, digitalization, reporting, knowledge management or implementation of technological tools
  • Good understanding of the functioning of internal legal departments and their operational challenges
  • Experience in financial services, asset management, private banking, insurance, investment products or regulated environments
  • Degree or Bachelor's in Law
  • Training in Legal Operations, Legal Project Management, digital transformation, Agile, Lean, Design Thinking, process improvement, data analytics or AI applied to the legal field
  • High English, oral and written
  • Practical knowledge of collaborative tools, document management, workflow automation, dashboards, SharePoint, Power Platform, generative AI solutions or similar technologies
  • Ability to work with legal teams, technical profiles and senior stakeholders in global, regulated and multidisciplinary environments
  • Ability to translate legal and business needs into concrete operational and technological solutions

Desired Qualifications

  • Participation in legal transformation projects, Legal Operations, legal tech, AI, data, workflow automation, document automation, matter management or knowledge management
  • Experience designing roadmaps, governance models, business cases, dashboards, KPIs and executive reporting
  • Ability to translate legal and business needs into concrete operational and technological solutions

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